Terms and Conditions for MK12 Autocare
Welcome to MK12 Autocare! By using our services, you agree to comply with the following terms and conditions. Please read these carefully before engaging with our products or services.
1. Definitions
- “Company”: Refers to MK12 Autocare Ltd, located at 27 Heathfield, Stacey Bushes, Milton Keynes, Bucks, MK12 6HP.
- “Customer”: Refers to any individual or entity utilizing our services.
- “Services”: Refers to all offerings provided by MK12 Autocare, including MOT tests, vehicle maintenance, repairs, and related services.
2. Service Usage
- All services are provided based on the agreement between the customer and the company at the time of booking or engaging our services.
- Customers are required to provide accurate and complete information when booking or purchasing services.
- Any misuse of the company’s facilities or misrepresentation of information may lead to the termination of service.
3. Appointments and Cancellations
- Appointments for MOT, repairs, or maintenance must be scheduled in advance.
- Cancellation or rescheduling of appointments should be made at least 24 hours in advance. Late cancellations may incur a fee.
4. Payments
- Payments are required upon completion of services unless otherwise agreed in writing.
- Accepted payment methods include cash, debit/credit cards, and other electronic payment systems approved by the company.
- Late payments may be subject to additional charges.
5. Warranty and Liability
- MK12 Autocare provides a warranty for repairs and parts used, as per the manufacturer’s terms.
- The company is not liable for pre-existing issues or damages unrelated to the services performed.
- Customers are advised to inspect their vehicles upon service completion to ensure satisfaction.
6. Privacy and Data Protection
Your personal data is handled in accordance with our Privacy and Cookie Notice, which complies with GDPR and DPA 2018. Highlights include:
- Data collection via our website, social media, or in-person interactions is conducted responsibly and securely.
- Personal data will not be shared with third parties without lawful basis or explicit consent.
- For detailed information on how we handle your data, refer to our Privacy Notice.
7. Complaints and Dispute Resolution
- Complaints regarding services or products must be reported to the company within 14 days of the service date.
- The company will investigate complaints promptly and work towards a fair resolution.
- Unresolved disputes may be escalated to relevant regulatory authorities.
8. Website and Cookie Use
- By using the MK12 Autocare website, you agree to our use of cookies as outlined in our Privacy Notice.
- Cookies are used to improve website functionality, personalize your experience, and analyze usage patterns.
9. Changes to Terms and Conditions
- The company reserves the right to modify these terms at any time.
- Customers will be notified of significant changes, and continued use of our services will constitute acceptance of the revised terms.
10. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For further inquiries or assistance, please contact:
MK12 Autocare Ltd
27 Heathfield, Stacey Bushes, Milton Keynes, Bucks, MK12 6HP
Email: contact@mk12autocare.com
